- Listening to internal and external customers in order to provide them with a higher level of quality and ensure their satisfaction.
- Set up an efficient complaint management system to maintain the highest level of customer satisfaction.
- Ensure a healthy and secure working environment for employees and people present on the site by eliminating or reducing the risks identified through appropriate operational control.
- Control and eliminate, when possible, the harmful factors in order to prevent work-related injury and ill health, in particular those related to noise, dust, gas discharge, explosion, handling of corrosive products, etc.
- Encourage participation and consultation of workers.
- Reduce atmospheric emissions of greenhouse gases and dust.
- Reduce the impact of soil contamination by waste
- Reduce the nuisance of effluent discharges.
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